Moteller i Namibia

"Very nice place. Great breakfast. And staff was superb"

"Avani is a nice hotel in the city center. We enjoyed the room and facilities, but the service and the staff gave us poor service. At check in we ordered a transfer to the airport for the next day, and confirmed this the day after. The staff told us everything was fine, but seem distressed and unfocused. When we were leaving for the airport there was no transfer arranged for us - and they were blaming us for not booking it in the correct way. We had to book a transfer our self last minute and nearly missed our flight. The staff was unable to help us and just ran around looking confused. "