Hoteller med parkering i Durham Heritage Coast

«I don't think this place should be on hotels.com. It is not a hotel. It is more like a bedsit. There is no reception. It is in a very dodgy area. Rubbish on the sidewalk. A homeless man with his pants down in the alley next to it. And my room smelled like the smoking area at a retirement home. You are given a code to get into the front door and your room. I had to call to get mine and it was confusing. The cleaning lady I met was nice and the bed was reasonable. I never did find the bathroom ...

«We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs. »

«Perfect for a business trip. Nice room, nice food, good wifi»

«I haven't received the email with the key code yet. When I managed to reach the responsible person, they sounded frustrated on the phone, as if it was my fault they hadn't fulfilled their responsibilities properly The advertisement was ambiguous, and I wasn't aware that the bathroom was separate. Additionally, the room wasn't clean, and the towels provided were dirty, so I had to get my own. The heating wasn't functioning, and it was uncomfortably cold. I had to sleep with a hoodie, but I was ...

«Family room was perfect, we didn't feel cramped and there was 5 of us. Room service was fast and housekeeping was fab as we were there 2nights, everything tidied and restocked for us.»

«reception spoke very little English which was surprising»

«Very nice hotel. Value for money. Delicious breakfast. Idris the owner is very friendly and gave us a warm welcome back. Ideal base for visiting family locally.»

«As this place is closed there's no point in booking there. Extremely poor service from Hotels.com»