2/10 – Forferdelig
Angela og Hartford
Reiste med partner
5. nov. 2024
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I give the room 1 out of 10 for cleanliness. No towels were left in the room (When we asked the front desk about it, housekeeper standing next to him shrugged her shoulders and walked to the back room). No hand soap in the despenser. Toilet didn't propley flush and ran all night. Patio door was FILTHY! Floor was not vacuumed or mopped. Old 2 liter of opened coke was left in the fridge. Beyond the WORST hotel I have ever stayed in.
I booked this hotel because it looked like a decent pool and had a hot tub. Pool was cloudy. Hot tub was colder than the pool. All my husband and I wanted to do was relex in a hot tub after a long drive.
When we were checked in, we got to the room and key card worked. Light was green but when we went to open the door it was locked. We tired 2 more times before we went to the front desk. Front desk attenedent rescanned our keys and gave us a "new" room. I believe he gave us keys to the wrong room. I hope we didn't scare the people in the room and thank goodness they properly locked the door.
Unless you do not care about anything we had to say I WOULD NOT RECOMMEND THIS HOTEL!!!!
I read the comments after we stayed (I know I should have before we booked and learned my lesson). Any comments from management left are a joke. They didn't fix any of my problem's left by other guests.
Angela
Bodde her 1 natt i november 2024