Luksushoteller i Vale de Parra

"Hotel has lots of locals as guests and doesnt seem to care about internationals. Our comp bottle of wine per booking was a nightmare affair. Had to ask then given a voucheur to choose a bottle of my choice of wine at the bar. Had 2 bookings. Agreed on 2nd booking( back to back)that I could use the voucheur. Waiter very helpful but once I saw it on my bill and brought this to his attention he directed me to the front desk. There they decided that I was to have the house wine. We had consumed 1 bottle already. Never did they mention house wine. I was told that I must pay. According to Antonio at the desk, "who was just doing his job", (and afraid of it as others there), we weren t accepting their "gift" which was not from them but Expedia..."I could of course get the comp wine at another time." Hah! I live in Norway. I offered to pay the difference of house wine and my choice, but that was out of the question for Antonio. Paid 40€ for 2 bottles of complimentary wine! Also asked for soya milk for my coffee while the onsite restaurant was closed. Told "this time ok...we buy ...you buy..." I would have gladly paid but didn t need the rude attitude. Other than that its a great location on the beach & bus to Lisbon, 2 minutes by foot. Shops & restaurants right there. Nice seafront bar at hotel and pool. A max 3 star hotel due to attitude."

"Vi bodde elleve dager på Porto Bay. Vi er totalt sett veldig fornøyd med hotellet, servicen og maten. Det var greit med tilbud til både yoga og annen trening, skulle ønske det var reklamert for på en bedre måte. Tror det ville dratt flere med på trening.. Hotellet var rent, pent og ryddig. Eneste minuset med rommet var at det var litt slitt og delvis lytt fra fra dører og skap fra andre rom. Men veldig rolig på hotellet generelt, vi er veldig fornøyde. Restauranten il Basilico serverte nydelig middag og god vin. Vi kommer gjerne tilbake! "

"Dårlig service og lite tilgjengelig personale. Store, rene og fine rom, men hotellet er svært upersonlig og virker kaldt. Ganske langt å gå til sentrum. Mat ok. Glemte smykker på rommet ved utreise, men umulig å komme i kontakt med hotellet i etterkant - får ikke oppgitt epost adresse, ikke svar på telefon"

"Wonderful stay at this hotel. We were greeted so well by the staff upon arrival and that lasted trough out the whole stay. Beautiful view from the pool and garden area."

"Pleasant January stay, Relaxing and quiet, but the hotel was still running very good service. Pools were open and the food was very good. Great breakfast."