Feriehjem i Trentino-Alto Adige

"I chose this hotel to celebrate my birthday and expected a high-quality experience given the €1000 per night rate, but unfortunately, it fell far short of expectations. Booking Issues: Before arrival, I emailed multiple times to confirm my spa appointment but received no resolution. Despite providing screenshots and all the necessary details, they couldn’t locate my booking. On the way to the hotel, I had to call, only to be hung up on after a 10-minute wait. When I called again, they finally found my booking, but this unnecessary stress was not how I wanted to start my special day. Welcome Drinks and Check-in: The check-in process was strange and inefficient. We were directed to the bar for welcome drinks and had to return to pick up our room key. Why not give the keys while we wait for the drinks? Also, they didn’t ask about allergies. The welcome drink contained grapes, which we’re allergic to, and this lack of attention to detail was disappointing. Spa and Facilities: The spa treatments are overpriced for what you get. While the cigar lounge is good, the food is average, and the breakfast is very basic—not what you’d expect from a luxury hotel. Staff and Service: The staff’s level of English is very poor, and instead of being helpful when they don’t understand, they often become rude and arrogant. This attitude made the overall experience uncomfortable and far from welcoming. Additional Costs: The hotel charges an additional €300 to check out at 2 PM, which feels exc"

"Litt problemer med betaling av oppholdet, men ellers ok"

"Supert hotell og magisk beliggenhet rett ved Lake Garda i hjertet av Riva del Garda.. Vi ble positivt overrasket, da hotellet var mye bedre og freshere enn på bildene. Vi reiser gjerne tilbake."

"Eldre hotell full av sjarm. Noe støy fra bilvei og korridor, men ikke noe stort problem."

"Flott hotell som har et veldig instavennlig basseng. Da vi var der, var det nesten ikke mulig å få plass ved bassenget. Hyggelig område ute og rommene var veldig hyggelige rom. Minus for dobbeldyne. Hvem foretrekker det fremfor egen dyne..? "

"Vi ble positivt overrasket over dette hotellet. Det er faktisk finere enn bildene tilsier. Vi hadde leilighet med kjøkkenkrok som var godt utstyrt og hvor det fint gikk an å lage mat. Praktisk med to bad for en familie på fire."

"Meget flott hotel, anbefales😉"

"Flott Hotel og rom, servicen var på topp og frokosten var fantastisk! "

"Flott hotell med perfekt sentral beliggenhet. Stort fint rom og deilig frokost inkludert. Bor gjerne her igjen!"