Hoteller i Sørøst-regionen – Royal Hotels i Sørøst-regionen, Brasil

"Helt okey opphold. Greit rom. Wifi fungerte ikke på rommet. Dårlig service. "

"Vi har bodd en del på Sheraton i blant annet Thailand og Polen men dette må være der dårligste vi har vært på. Ekstremt slitt og dårlig renhold. Selv hadde vi et Club rom med tilgang til en meget bra lounge med frokost og litt snacks og drikke på kvelden. Måtte bytte rom 1 gang pga masse møkk og dårlig renhold i ventilasjons anlegget. Dette gjorde hoteller på en utmerket måte, men en fikk veldig følelsen av at vedlikeholdet her ikke var bra. Relativt gode senger men litt små og var vel de "mykeste" av alle harde madrasser vi hadde rundt om i Brasil. Ligger meget fint til, men mister solen litt tidlig på vinteren pga fjellene rundt. Det svaiet i de øverste etasjene så om en ikke liker at ting beveger seg så bør en ikke bo på club rommene."

"No sleep except 00:00-05:00, because you hear the traffic well. And its lots of traffic outside. You can even see out, where the window are installed. Breakfast was amazing and the staff. Great view in pool on top. The cleaning lady did not clean my room every day. And forgot to give me towels some days. She also knocked on the door 10 in morning and said she need to clean the room, I asked if she could wait 20 minutes, but she said its ok with 10 minutes. After a few hours out, she had not even started, I also complained to her manager but that did not change anything. Strange she clean room one day like 17:00 and next day 10:00. When I left the recepcion meant I had taken 4 bottles of water, one day. I have not done so, and I told him. Then he said it was ok, and I could leave. (strange) The staff in and around the recepcion was really nice. "

"Internett was not function at night..."