2/10 – Forferdelig
DEMETRIC
17. jan. 2025
Likte ikke: Personale og service og fasiliteter
Receptionists were terrible. I stood there for 30 minutes, waiting for them to finish whatever they were doing. And they really wasn't doing anything because there was no one in the hotel. I walked back out for 10 minutes, I walked back in and they still sat there and said nothing and I had to interrupt them and tell them I know you're not busy. I need help... They actually could not help me book a bus back to my place and showed no concern... And one of the receptionists volunteer some information to someone else who was helping me in a phone call, that was personal.... And the information was not true, and it aused a personal problem.. With me and my family... That was so unprofessional, and she knew what she was doing... In the long run, I had to rely on someone else in another city to book me a bus....
DEMETRIC
Bodde her 2 netter i januar 2025