6/10 – Grei
Gillian
18. jan. 2025
Likte: Renhold
Likte ikke: Personale og service
Loved the peace and quiet. Close to the upper town of Old Quebec City. I am low maintenance so I enjoyed the stay in general. TV in my room wasn't working properly, and I couldn't connect my laptop/phone to it. There was a number for assistance. But since it was too late at night, and I wasn't sure if the number was for texts or calls, I didn't try to contact the team eventually. But I figure someone will still be there to help virtually, although this is a staffless hotel. The only two issues were that 1. I booked for a room with river view. But I couldn't see much really because the staircase and the wall of the building were blocking most of the view. I could only see the most a blocked private terrace that didn't belong to my room, plus a tiny glimpse of the port. 2. The main door was supposed to be locked and would require an access code. But when I first arrived at the hotel close to midnight, the door was purposely left open and didn't need any passcode. What was worse was that a man was sleeping at the reception with his baggage around. I doubted he was a hotel resident because otherwise he would have been sleeping in his room. That made me felt unsafe and worried. The main door was locked though when I went out / came back at other times during my stay. So I hope my first impression was just an isolated incident.
Gillian
Bodde her 2 netter i januar 2025