Romantiske hoteller i Nordvestlige Bulgaria

"Hotellet ligger veldig sentralt i Sofia. Det er tent og hodt vedlikeholdt. Hjelpsomme og serviceinnstilte ansatte, utenom i frokostsalen. Frokosten var bra, kunne sitte ute i veldig hyggelig vinterhage/paviliong. Rommet var veldig stort og romslig. Anbefales"

"First we got scammed by the taxi driver from the airport, he charge triple price from airport to hotel. We told the receptionist about the story, and she said we had to pay 8 Lev for city tax, are you sure about that I said ? And she said yes, a nice lady in check in. Have her a 20 bill, and got 10 back??!! And I said this is not right ? Well she didn’t got any coins?? First told about the taxi driver, and then the receptionist is doing the same thing?? Really bad experience!! Suddenly she had coins! Hotel is good, nothing special - breakfast is ok! Staff is more into checking private phones than doing service, at breakfast. Also the bar tender didn’t have coins, so he got 4 Lev in tips, even a tip is something a guest gives for good service, this guy just took it. The people in charge of this place should provide staff with coins - it gives a bad picture of the whole experience been a guest there! "