Residenser i Nordlige Vietnam

"Stayed here in total of 3 nights and it was amazing! My friend and I work for the Fourseasons so when it comes to customer service we are very well trained on it, therefore we were blown away with the guest experience we received! There was one specific gentleman at the receptionist named Jimmi who was so helpful and genuine with everything! Visiting Hanoi was towards the end of our 2 weeks in Vietnam, at this point we were quite exhausted..Jimmi was able to read that and made our stay as comfortable and stress free as possible! He also helped us choose our cruise to Ha Long Bay which turned out to be an amazing time! Apart from the great guest experience and helpful staff, the hotel rooms were very modern with comfortable beds and probably the best washrooms I seen so far in Hanoi. Location was also very convenient and walking distance to everything. I now been to Hanoi 2 times and now still considering to come for the 3rd, and this definitely would be my first choice to stay!"

"Excellent stay. The hotel is fresh and the service is superb. Mary provided us with much help also when our luggage was lost transferring to Hanoi. Highly recommend this hotel. "

"Fantastisk bra service av samtlige av personalet. Spesielt var Jayce og Ny eksepsjonelle. Svært bra lokasjon med tanke på gåavstand til mange av de mest populære stedene i Hanoi. Fikk riktignok et hotellrom uten vindu, men vi var veldig lite på hotellrommet, så det gikk fint. "

"Bra hotell og vennlig betjening"

"Extremely friendly staff in every part of the hotel, from reception and bellboy, cleaning ladies, breakfast room/restaurant and SKY Bar. The staff is really interested in making your stay as nice as possible. "

"Great place. Nice hotel, nice outdoor pool. Great staff."

"Vennlig og hjelpsomme ansatte. Ikke en ting å utsette på dette hotellet. Fine barer med god utsikt. "

"Et flott hotel med veldig dyktige, hyggelige ansatte, som virkelig går den ekstra milen for kundene sine. Alle forespørsler følges opp super raskt. Videre er hotellet sentralt beliggende med gå avstand til det meste. Hotel bassenget gir mulighet for å nyte et bad med suveren utsikt. Anbefales på dere varmest!"

"Great hotel, with great service. Very happy with our stay. Stella who assisted us during our stay was excellent. "