2/10 – Forferdelig
Matthew
Reiste med partner
4. okt. 2024
Likte: Fasiliteter
Myself and my partner were having a night away for our anniversary and just wanted a quiet night with a few beers and chill
Due to our busy lives and me working away just wanted to stay in the room and relax at 12pm&1-2-3-4 and 6am the room above us there was loud banging and the floor boards creaking it actually sounded like they were in our room it was ridiculous then at 7:30 to 9am the occupants obviously checked out and in went the cleaning team we were so tiered never even went to get breakfast we were in room 21
We hadn’t been away alone together for a night for ages and wasn’t cheap for 1night absolutely devastated only night we could get a babysitter and it was ruined
My partner has emailed the hotel chain/group and no reply if your offered room 21 do not accept
The staff rooms are lovely but our experience due to this issue was terrible complained to front of house in morning and was apologetic said he would raise with a contractor and manager still havnt heard a word back or any type of compensation
Shame was really looking forward to this place
Matthew
Bodde her 1 natt i september 2024