4/10 – Dårlig
Keah
Reiste med familie, Reiste med en gruppe
19. feb. 2025
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The property is in a good location, everything is within walking distance or a short uber ride. The front desk staff was pleasant
It was obvious that property had a recent leak. The initial room given to me smelled like mildew , had stains all over the walls and the light fixure in the bathroom was completely rusted out. I went to the front desk and they didn't really ask any questions and changed my room for me. This room was alot better smelled like it was freshly cleaned , however the sink stopper was missing and the sink was clogged it looked like a previous guest dropped something in . There was also hair in it, the back part of the sink had mildew inside. There wss an obvious leak stain behind the curtains and a soda bottle on the floor. I didn't complain anymore and went ro CVS brought cleaning products to wipe down and disinfect areas used. In the hallways the carpat was hanging off the baseboards and they were doing work in one of the courtyards. The elevator carpet always had stuff on it even early in the morning. The overall cleanliness was not good. The staff behind the desk was very nice but the cleaners didn't speak unless spoken too. I wish the hotel would have been upfront about the issue or challenges due to the leak gave people an option. I paid over 700 for 3 days and it was not worth it at all. FYI. 3 other people had to switch rooms due to the strong smell of mildew in my group one of them had a newt crawling up the wall as well.
Keah
Bodde her 3 netter i februar 2025