We travelled from Ca to Mo to help my mother in law. It was a stressful trip, Chris helped make our stay there worth every penny. I had to give cleanliness of place a lower star rating, because when we arrived at 10 pm that night and I don't think the cleaning people had arrived before we got there. It was late, so we just changed the sheets with the spares we found in the closet. Before I contacted Chris to complain about it, he had contacted me....he asked about the space and he told me there was a mix up with cleaning crew schedule. I told him the condition of the place, he apologized and offered to return the cleaning fees and $100 off for the inconvience. I wasn't expecting that. He returned the money to our card shortly after our conversation. This was on July 4th, so I was surprised he took care of it so quickly. That evening we had left our dog in a kennel and the dog damaged the carpet when we came back from watching the fireworks. It was late, but I contacted Chris late that night and sent him pictures of the damages. The next day he came out and took measurements of the space. He was very professional, contacted VRBO, and he went that day to find a replacement carpet. He gave us a very fair price for cost or repairs and installation fees....I thought it would be much higher considering the damage...he also let us pay with Venmo which was convenient for me not to go trying to find a bank to get him cash out.. I told him we would be helping at my in laws place most of the day if they wanted to work on it while we were out. He was grateful because they had to get it ready for next visitors after we left. They were able to install and repair the carpet the day before we left and it looked better than before. This space was a haven after long hard days of working. I really appreciated the clean bathrooms, fully loaded kitchen (he had coffee and all spices there), the washing machines were a welcome addition, and it was really nice to take a shower and play some family board games at the end of the day. The beds were comfortable...you can hear trains....but not too loud...but you can hear trains anywhere you stay in that town. It's conviently located neAr freeway, and the nearest Walmart in the area. I would definitely stay here again..not just for the place, but because The owner takes care of customers, and has a lot of pride in this b&b that shows in details. That peace of mind made our stay here worth every dime.