2/10 – Forferdelig
Emily F.
22. jan. 2025
So Disappointing!!!
Have been interested in staying here for over a year due to the location and hot tub!! Told the host this upon booking, specifically mentioning the hot tub. Get there, take cover off hot tub, and it's half full! Door from sunroom to hot tub frozen shut. We tried it, water was hot but water level too low to stay in it comfortably in such cold weather. Called the host, then texted two hours later. Host finally texted back but did not receive it until the next morning. Host said to fill it with the hose (it was frozen) and asked for pictures and for me to treat the hot tub. Ok...but please fix it before we get back from skiing this afternoon. Host advised he would reach out to his "guy" and it "should be ready by this evening." I asked for updates, none were provided. Texted on our way home and asked if all was well. No response. Got back, nobody had been on site and situation was the same. Called host, no answer. Texted host, no response for over an hour. Finally got a response saying he couldn't get ahold of anyone to come out. This is when you're telling me? I shared my disappointment (pleasantly, can prove this). He offered a late check out and to get the bill for our meal on the way out of town. We did neither. Realized later we left our suits and towel in the dryer. I reached out to him to have him ship them to us. He said he would. Followed up several times...no tracking, no follow up, no suits two weeks later. So frustrating!!
Emily F.
Bodde her 2 netter i januar 2025