Allan reached out before our arrival to ensure that the shuttle would be at the airport when we arrived- this was greatly appreciated after a long journey. When we arrived, the backup generator hadn’t started working, so there was minimal electricity (so no air conditioning) but that didn’t last long, the generator kicked in, and we had air conditioning the rest of our stay. We utilized the laundry service and even with the electricity challenges, Esther was able to do a great job with our laundry for a reasonable fee. We ordered food to be delivered to our room and this took quite some time, but it was very good. We ate at the restaurant and there was a wide variety of foods on the menu. The breakfast is included and was very good each morning.