My staying in Dora Hotel was not so good for many reasons on behalf of "4 stars hotel".
If the hotel was 2 or 3 stars it would be OK.
1- Cleanliness is 5/10, within 3 nights we have stayed, they have changed towels only one time and they didn't change blankets، they have just arrange and fold.
2- They ignored my request for drinking water, and said you can drink from restaurant. That's why I was purchasing drinking water myself. (they put only 2 pottles of 300 ml. water everyday, and last day when they have found a big bottle of water which I have purchased, they didn't put any drinking water!)
3- Air condition was out of service، and their argument was: they put the air condition on only in the summer although the temperature was 22 C. Other employee lied to me and said they are working on repairing the A/C system.
4- It is normal to ask reception to order for taxi, whae I have asked them, simply said you can get it from out side.
5- Some of the staff fit to work in a vegetable shop, not in 4-stars hotel..
6- Hotel is located in industrial area (car repairs carage).
7- Usually all hotels which I have booked for many years they didn't withdrown money from credit card which I mention during the booking before checking in, but Dora Hotel has withdrown amount before I have arrived hotel and checked in?! Although it is very clearly mentioned in Hotels.com that the credit card which mentioned in the booking only for confirming the booking.
