6/10 – Grei
Cathy B.
10. feb. 2025
Likte: Renhold
Disappointed but Want to be Fair
Our stay at the Juicebox was a bit of a mixed bag. The container home has great finishes and looks fantastic. Probably the best collection of cookware and knives we've had. Two large televisions - one in the living area, one in the sleeping area - for viewing convenience. The hot tub, towels and spa accessories are all great.Our inconveniences were mostly minor: only one side of burners work on the outdoor grill, there's a fair amount of road noise if you're in the hot tub, the bed is really tall and if you're short or have mobility challenges a step stool would've been helpful, the wifi is pretty slow - when watching shows, they buffer frequently and a simple work task that should've taken 15 minutes took 90 because of connectivity issues.These are things that happen and aren't really big problems. What was problematic for us was that when we blew a fuse trying to make toast and then blew a second fuse trying to make coffee, we were unable to successfully communicate with the hosts to get it fixed. Having no access to the fuse box, we contacted VRBO who contacted the host. After a couple of hours, we contacted VRBO again and they wrote back that they would keep trying. We never heard back from anyone until we were leaving the property the next day and got a message that gave us the code to access the fuse box. We'd received other messages over the weekend so I'm not sure what the hold up was but I know there wasn't an apology for the inconvenience.
Cathy B.
Bodde her 3 netter i februar 2025