4/10 – Dårlig
Kathi
28. okt. 2024
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
I made a mistake and reserved a King suite, smoking room. (My first Expedia reservation.) It was a non-refundable room. My husband is allergic to tobacco smoke. He is 6’3 and we had travelled all day. The desk clerk had another King room but would not give it to us without charging us $20 additional (it had a jacuzzi tub). He did however, offer us a cheaper room (2 full size beds), but said he couldn’t give us a refund. We ended up taking the smoking room. The lamp next to the bed could had no “plug.” The pillows were so small, the size you would find on a couch (12x12). The blanket cover was stained, as was the blanket underneath and one of the bath towels. The living room of the suite had a dingy looking couch and a wooden table with a chunk out of the corner. The air conditioner in the bedroom side was so loud we couldn’t leave it on to sleep. So, not a great first experience for us. The bathroom appeared newer and did seem clean. The floor had newer looking vinyl tile, no carpet.
Kathi
Bodde her 1 natt i oktober 2024