2/10 – Forferdelig
James
Reiste med familie og små barn, Reiste med familie
19. feb. 2025
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Experience Marred by Drunk Driver!
I booked this hotel for my parents to stay at during their visit to Boston from Florida. I am a graduate student in Cambridge and hoped to give my parents a wonderful stay at a luxurious hotel, but instead we were welcomed with a terrible first impression-- on Valentine's Day of all days!
Upon arrival to the hotel, I temporarily left my car with the valet as I helped my parents unload their luggage and take it up to their room. During this time, I witnessed a guest behaving clearly belligerently inebriated-- yelling and cursing and being a menace towards his spouse and the front desk staff (even physically striking his spouse). I was shocked to see such behavior by this guest, and the staff's only reaction was to send the man away and let him drive his car. THEY GAVE A DRUNK MAN THE KEYS TO HIS CAR. The man then goes on to smash into my car that was parked in valet, as well as other cars in the surrounding area. Thankfully no one was hurt by these actions. The man was subsequently arrested by Boston PD, and now I am left with a terribly sour taste in my mouth regarding my hotel experience, and must tend to my broken car and the hurdles of insurance companies, through absolutely no fault of my own.
James
Bodde her 5 netter i februar 2025