Welcome to our spacious serviced accommodation situated on the outskirts of Harborne, adjacent to Edgbaston, Birmingham. This appreciable property boasts 7 large bedrooms, providing ample space for up to 14 guests. Immerse yourself in comfort as you explore the vibrant neighbourhood and nearby attractions. With a newly refurbished kitchen and bathroom, our property promises an unforgettable stay. Whether you're traveling for business or leisure, indulge in the finest experience Harborne has to offer. Book now and elevate your stay to new heights of pleasure and convenience.
Terms and Conditions
Violet Property LLP
Booking Terms and Conditions
By booking accommodation through Violet Property LLP you are agreeing to the following terms and conditions.
1. Definitions
1.1. Violet Property LLP is a Limited Liability Partnership registered in England and Wales number OC443431 of 10 The Boulevard, Sutton Coldfield, B73 5JQ.
1.2. References to you or your means the person or organisation making the booking through Violet Property LLP.
1.3. The Supplier means the organisation, individual, partnership or company which supplies the accommodation. The identity and details of the Supplier will be confirmed in the booking confirmation email supplied by Violet Property LLP.
2. The Booking
2.1. Your booking is with the Supplier. Violet Property LLP acts as an agent for the Supplier in facilitating a booking through this website, by email or telephone and your contract for the booking will be between you and the Supplier in accordance with these terms.
2.2. These terms apply to bookings made via the Violet Property LLP website, by email or telephone or in-person with Violet Property LLP.
2.3. Your booking is confirmed and a legal contract concluded once your payment has been successfully made. No booking is made or contract concluded when payment is declined or unauthorised.
2.4. Violet Property LLP will facilitate payment of your booking but you do not pay any fee or charge to Violet Property LLP for its services. Violet Property LLP will charge to the Supplier a management fee in respect of each booking which is payable to Violet Property LLP by the Supplier.
2.5. You agree that the booking is for a short term stay for leisure, business or temporary purposes and does not give rise to an assured shorthold tenancy or lease and is an excluded agreement within the meaning of s.3A(7)(a) of the Protection from Eviction Act 1977.
2.6. Bookings can be for any length from one night up to three months. Bookings may be made at any time up to the day before the first night of your stay.
2.7. Bookings may only be made by a person aged 18 or above and there must be at least one person aged 18 or above staying in the accommodation.
2.8. You may not re-sell or re-assign your booking to any other person or organisation except with the express authority of the Supplier.
3. Payment and Cancellations
3.1. All payments shall be made by Credit or Debit Card. Violet Property LLP does not charge booking fees or credit or debit card fees.
3.2. Full payment is required upon booking unless expressly agreed otherwise by the Supplier. Violet Property LLP shall supply an invoice on behalf of the Supplier.
3.3. The total price for your entire stay will be presented to you before you confirm your booking and make payment. Pricing is dynamic and therefore the price for the same or similar accommodation may vary over time after your booking is made. This does not confer upon Violet Property LLP or the Supplier any right to require additional payment where the price increases and does not confer any right on you to a discount if the price decreases.
3.4. The following cancellations provisions apply unless specified otherwise in the reservation information provided prior to booking.
3.5. Both Violet Property LLP (on behalf of the Supplier) and you may cancel the booking at any time up to 7 days prior to the first day of your booking in which case a full refund will be made to you.
3.6. If you cancel the booking within 7 days of the first day of your booking then the Supplier reserves the right to retain the full amount paid. Any refund will be at the Supplier’s entire discretion unless it is able to book out the accommodation to other guests, in which case it shall make a refund to you of your booking cost, less any difference in price where the replacement booking was of a lesser value.
3.7. The Supplier reserves the right to cancel bookings within 7 days of the first day of the reservation where it is necessary due to reasons outside of the Supplier’s reasonable control or in the event of an overbooking due to delays or errors within the booking system. In the event of such cancellation you will receive a full refund.
4. Your stay
4.1. Check-in time and check-out time shall be detailed in the reservation information unless expressly agreed by the Supplier otherwise. The Supplier may request an additional payment for early check-in or later check-out. Information on the check-in and check-out procedure and access to the accommodation will be provided separately.
4.2. Your booking is for serviced accommodation rather than a hotel or guest house service (unless expressly specified otherwise). The Supplier does not provide meals or newspapers.
4.3. Included in your room/apartment will be linen and towels, shower gel and shampoo. A cleaning service is provided and further information is available on request.
4.4. Your accommodation will also include a supply of coffee, tea and long life milk.
4.5. You are responsible for the conduct of all persons staying within the accommodation and shall ensure that they comply with these terms and conditions. In particular you and your guests must not:
4.5.1. Smoke in the premises. All rooms and common spaces in our accommodation is strictly non-smoking – you and other guests may only smoke outside of the premises. If there is evidence of smoking in the property there will be an extra cleaning fee of £50.
4.5.2. Bring any pets into the premises, with the exception of assistance dogs or unless expressly agreed by the Supplier;
4.5.3. Bring any potentially dangerous or hazardous materials or equipment onto the premises;
4.5.4. Tamper with any fire alarms or emergency equipment;
4.5.5. Remove, damage or destroy any Supplier property;
4.5.6. Use the property for any business purposes whatsoever;
4.5.7. Use any technology provided by the Supplier to download or access any unlawful or obscene material;
4.5.8. Cause unreasonable disturbance to our other guests or any member of the Supplier’s staff;
4.5.9. Make excessive noise particularly after 11pm especially from TV's and other electronic devices;
4.5.10. Fail to return your room keys/fobs/cards at the end of your stay as, in the interests of security, the Supplier may have to replace the corresponding locks.
5. Damage, theft and costs
5.1. Violet Property LLP reserves the right, on behalf of the Supplier, to charge to the credit/debit card used for payment or any other card used to provide security in respect of:
5.1.1 The cost of replacing or repairing any property of the Supplier including furniture, upholstery, fittings, appliances or other fixtures and items which are damaged during your stay;
5.1.2 The cost of replacing any items of property which are stolen from the accommodation during your stay
5.1.3 Any breach of the Supplier’s non-smoking policy. A standard charge of £50 will be charged to your card where the Supplier finds evidence of smoking within the accommodation to cover cleaning costs but the Supplier reserves the right to charge additional amounts to cover any damage caused by smoking
5.2. Such costs may be charged on check-out but Violet Property LLP reserves the right, on the behalf of the Supplier, to apply such charges to your card at a later date where necessary.
5.3. Where we or the Supplier are unable for any reason to apply such a charge against your credit/debit card then an invoice will be sent to you and which you agree to pay within 14 days of receipt.
5.4. Violet Property LLP or the Supplier will provide a receipt including a break-down of costs for all additional charges made to your credit or debit card.
6. Privacy, Data Protection and Credit/Debit Card Security
6.1. Violet Property LLP processes information about you that you provide when making a reservation in accordance with our privacy policy. By providing this information you consent (on your behalf and on behalf of each member of your group) to such processing and you warrant that all information provided by you is accurate.
6.2. You should note that Suppliers are required by law to maintain a register of all guests’ names and nationality (to be taken on arrival) and to keep such details on file for at least 12 months from the date of arrival. In addition, for guests who are not of British, Irish or Commonwealth nationalities Suppliers are required to take details of your passport or other travel documentation and the address of your next destination.
6.3. For full details on how we collect, use and store personal data including the use of cookies please see our full privacy policy.
6.4. We use a secure third party service to process card payments (www.stripe.com/gb). This service is PCI-DSS compliant and allows us to make charges to your credit and debit card in accordance with these terms. We do not make or store any copy of your card details in our own systems or elsewhere. You can read the privacy policy of the third party provider here: www.stripe.com/gb/privacy.
7. Enquiries
7.1. Violet Property LLP will seek to respond to or resolve any reasonable enquiry you may direct to it in relation to your booking, however Violet Property LLP shall not be liable for any delay in or failure to respond to or resolve an enquiry raised directly with itself.
