Slott i Balkanfjellene

"We had a good stay at the hotel, however the spa was dissapointing. The hotel room had a comfy bed and nice size. It was walking distance to the Main Street and was central. The resption was helpful in calling taxi for us and storing our luggage. The spa was disappointing and since we chose this hotel mainly because of the spa, and were told in the reseption that we didn’t need to reserve, this was a downer! There was already tree people down there, however the jacuzzi (with room for max 3-4) and the sauna with room for 2 made the space very small. Relaxing zone was dark and cold like a basement. The temperature in the jacuzzi was on 29 degrees (cold), and the temperature in the rest of the room was also very cold. The breakfast was decent, however with little variation, and the eggs tasted like rubber (cooked too well). The hotel is a good option if spa is not on your list. "

"Stille og rolig område, samtidig som det var veldig sentralt i byen. Ikke minst i forhold til shopping og restauranter. God frokost."

"Dette var et fint Hôtel midt i smørøyet i Sofia centrum. Veldig rent og pent. Bra service. "

"Hotellet ligger veldig sentralt i Sofia. Det er tent og hodt vedlikeholdt. Hjelpsomme og serviceinnstilte ansatte, utenom i frokostsalen. Frokosten var bra, kunne sitte ute i veldig hyggelig vinterhage/paviliong. Rommet var veldig stort og romslig. Anbefales"

"First we got scammed by the taxi driver from the airport, he charge triple price from airport to hotel. We told the receptionist about the story, and she said we had to pay 8 Lev for city tax, are you sure about that I said ? And she said yes, a nice lady in check in. Have her a 20 bill, and got 10 back??!! And I said this is not right ? Well she didn’t got any coins?? First told about the taxi driver, and then the receptionist is doing the same thing?? Really bad experience!! Suddenly she had coins! Hotel is good, nothing special - breakfast is ok! Staff is more into checking private phones than doing service, at breakfast. Also the bar tender didn’t have coins, so he got 4 Lev in tips, even a tip is something a guest gives for good service, this guy just took it. The people in charge of this place should provide staff with coins - it gives a bad picture of the whole experience been a guest there! "

"I think this hotel is overrated. I booked a room with kingsize-bed, but got two beds. Change of room not possible. Pros: Fridge and aircondition in the room, balcony and breakfast included. Not expensive and close to railway, metro and central bus station. Cons: Minibar had goods with date expired. Reception informed. Routines? Carpet in the room - vacuum cleaning poor, looks like never rinsed. Maintenance in general? The (wrong) bed gave me pain in the back, breakfast was served next door (no problem) where they didn't refill when I asked. Proper breakfast must be served all the time from start to end. And some grumpy people there. Overall not more than 7/10."

"The hotel is fantastic, very central located. Only problem is the equipment for physical exercise, due to not connected to electricity."

"Ftaff are fantastic: lovely, friendly and helpfully. Breakfast was good but not perfectly. Location has good connections to different public transport. "