Hoteller med 3 stjerner i Ilha da Culatra

"Hotel has lots of locals as guests and doesnt seem to care about internationals. Our comp bottle of wine per booking was a nightmare affair. Had to ask then given a voucheur to choose a bottle of my choice of wine at the bar. Had 2 bookings. Agreed on 2nd booking( back to back)that I could use the voucheur. Waiter very helpful but once I saw it on my bill and brought this to his attention he directed me to the front desk. There they decided that I was to have the house wine. We had consumed 1 bottle already. Never did they mention house wine. I was told that I must pay. According to Antonio at the desk, "who was just doing his job", (and afraid of it as others there), we weren t accepting their "gift" which was not from them but Expedia..."I could of course get the comp wine at another time." Hah! I live in Norway. I offered to pay the difference of house wine and my choice, but that was out of the question for Antonio. Paid 40€ for 2 bottles of complimentary wine! Also asked for soya milk for my coffee while the onsite restaurant was closed. Told "this time ok...we buy ...you buy..." I would have gladly paid but didn t need the rude attitude. Other than that its a great location on the beach & bus to Lisbon, 2 minutes by foot. Shops & restaurants right there. Nice seafront bar at hotel and pool. A max 3 star hotel due to attitude."

"Nice hotel in the heart of old Olhao town. Beautiful design, great pool area with bar at the rooftop. Very friendly staff. Recommend warmly. "