Hoteller med 3 stjerner i Ilha da Culatra

"Nice hotel for short term stay"

"Hotel has lots of locals as guests and doesnt seem to care about internationals. Our comp bottle of wine per booking was a nightmare affair. Had to ask then given a voucheur to choose a bottle of my choice of wine at the bar. Had 2 bookings. Agreed on 2nd booking( back to back)that I could use the voucheur. Waiter very helpful but once I saw it on my bill and brought this to his attention he directed me to the front desk. There they decided that I was to have the house wine. We had consumed 1 bottle already. Never did they mention house wine. I was told that I must pay. According to Antonio at the desk, "who was just doing his job", (and afraid of it as others there), we weren t accepting their "gift" which was not from them but Expedia..."I could of course get the comp wine at another time." Hah! I live in Norway. I offered to pay the difference of house wine and my choice, but that was out of the question for Antonio. Paid 40€ for 2 bottles of complimentary wine! Also asked for soya milk for my coffee while the onsite restaurant was closed. Told "this time ok...we buy ...you buy..." I would have gladly paid but didn t need the rude attitude. Other than that its a great location on the beach & bus to Lisbon, 2 minutes by foot. Shops & restaurants right there. Nice seafront bar at hotel and pool. A max 3 star hotel due to attitude."

"Nice hotel in the heart of old Olhao town. Beautiful design, great pool area with bar at the rooftop. Very friendly staff. Recommend warmly. "