3 utendørsbassenger, bassengparasoller og solsenger
Sjekk tilgjengelighet

Anmeldelser av Hotel Riu Palace Tenerife

5 out of 5
Hotel Riu Palace Tenerife
Urbanizacion La Herradura, Adeje, Tenerife

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 97 av totalt 133 anmeldelser." "
Rangering på 8 − Bra. 31 av totalt 133 anmeldelser." "
Rangering på 6 − Grei. 1 av totalt 133 anmeldelser." "
Rangering på 4 − Dårlig. 0 av totalt 133 anmeldelser." "
Rangering på 2 − Forferdelig. 4 av totalt 133 anmeldelser." "

9,6/10

Renhold

9,6/10

Personale og service

9,0/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Svein

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott beliggenhet ved vannet
Nyrenovert, men savnet sluk da regnet kom. Flotte farger på interiøret og nye møbler som var bedre å sitte i

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell.
Hyggelig hotell, fine rom og stor balkong. Teppene på rommene kan med fordel skiftes ut. Savner fri wi-fi,- tregt nett.

10/10 – Utmerket

Jome

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Meget fornøyd.
Stille og rolig. God service. Fantastisk utsikt fra frokostbordet. Flotte utearealer for soling og avslapping. Fine tennisbaner. Avhengig av taxi for å komme seg til "byen", den turen tar ca 8 min. Vi kommer tilbake her neste gang!!

10/10 – Utmerket

L.G.

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott beliggenhet
God mat, hyggelig og serviceminded betjening. Flott beliggenhet mot havet med liten, sandstrand rett nedenfor. Stor, vakker palmehave. Fredelig og rolig, passer godt voksne. Bra underholdning og musikk. Fine rom, men litt hard seng for lettvektere.

10/10 – Utmerket

juice og Stuttgart

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
på gjensyn.
Nydelig frokost med , stille og rolig. Fint å sole seg ved bassengene. Kort veg til fin sandstrand.

10/10 – Utmerket

Edith

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Awesome experience. Outstanding customer service. Great location.
Bodde her 6 netter i mai 2024

10/10 – Utmerket

tania

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Servizi, pulizia, personale, cibo. Tutto ottimo!
Bodde her 5 netter i april 2024

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Good, not great.
We went in with mild expectations as we have stayed at a Riu before and have an idea on what to expect. Overall, it was fine. Place was clean, staff were excellent - outside of the lady who checked us in and was not overly friendly and enjoyed saying “no” a lot. Cleaning staff and restaurant staff were 10/10. Breakfast was good, something we looked forward too but still could be improved. Buffet dinner was pretty bad. The rate we paid to include half board was absolutely not worth it after trying the buffet dinner. We ended up having dinners outside the resort because it was so bad. Also they charge you for water and pop etc which seems wildly unfair for such a large scale resort. The demographic is mostly 75 plus year olds and being in our 30’s, this was a bit of a shock. Overall, that was fine as they were very quiet! Next time we will stay elsewhere and look forward to eating more food off the resort. Not worth the money.
Bodde her 4 netter i november 2023
Svar fra Online Reputation Manager den 21. nov. 2023
Dear Guest,Thank you for your valuable feedback.As our goal is to deliver the best service, it is disheartening to read that we fell short of your expectations in some aspects. We are constantly looking for ways to improve our service therefore we are grateful for the feedback and we forwarded them to the responsible department for an adequate follow up. We hope you will consider giving us another chance to provide you with the excellent hospitality and comfortable accommodations which we are known for.Kind regards, Hotel Riu Palace TenerifeOnline Reputation Manager

10/10 – Utmerket

Juan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s probably been the best resort we’ve stayed. To resume everything in one word, we’d say IMPECABLE. Everything was just perfect, from the moment we entered the hotel lobby, to the rooms and all areas. Staff is simply incredibly friendly and helpful. The restaurants were just amazing, and the food just delicious. We over indulged every day! The night shows were fantastic. The hotel location couldn’t be better, with the beach just literally 1 minute walk. Quite beach with a life saver post, black sand with pristine waters. We just want to specifically mention Monica, Linda and Ana at front desk; they answered every single of our, sometimes annoying, questions in patient and friendly manner. We were very sad when we left but looking forward to a second visit.
Bodde her 7 netter i oktober 2023
Svar fra Online Reputation Manager den 17. okt. 2023
Dear Juan,We would like to express our gratitude to you for taking the time to give us such a wonderful review.We are very pleased with your satisfaction with our services, and we are very flattered by your comments.We would be delighted if you would give us the opportunity to welcome you back to one of our facilities.Yours faithfully,Hotel Riu Palace TenerifeOnline Reputation Manager

10/10 – Utmerket

John

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent half board value. Food and staff were excellent.
Bodde her 7 netter i september 2023
Svar fra Online Reputation Manager den 3. okt. 2023
Dear John,Thank you for your great review.We are very happy to know that you enjoyed your experience during your stay at our hotel, and we are happy to know that our location satisfied you and that you enjoyed our facilities.We will be delighted to welcome you again on a future occasion.Yours faithfully,Hotel Riu Palace TenerifeOnline Reputation Manager

10/10 – Utmerket

Beatrice

Reiste med familie
Likte: Fasiliteter
Struttura molto bella non ho nessun ma.. personale gentile veloce efficiente .. cibo buono ma non buonissimo. Pulizia impeccabile.. scarseggia di lettini disponibili Non è un ambiente giovane erano tutti anziani
Bodde her 2 netter i september 2023

10/10 – Utmerket

Frédéric

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2023

10/10 – Utmerket

thierry

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Superbe hôtel
Bodde her 11 netter i juli 2023

2/10 – Forferdelig

Patrick

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice but disappointing
Don't get me wrong, the hotel is nice, rooms are clean and the pool is also nice. Never the less the hotel also shows its age and it is a mass tourist hotel, not recommended for individual travel. The buffet etc is really made for mass tourism, quantity before quality. Everything is charged (e.g. a bottle of water is charged, even thought you are not allowed to drink the water in the hotel room. What is also noticeable is that we paid for 5 nights (with a good discount) as much as most other tourist have paid for a whole week PLUS flight (you find them in all country in the mass tourist offers). I have to say I'm disappointed by hotels.com price policy to not get better discounts. So stay was nice but overall price performance was not good at all
Bodde her 5 netter i april 2023
Svar fra Riu Palace Tenerife Online Reputation Manager den 11. mai 2023
Dear Patrick,Thank you very much for staying with us, we truly appreciate the time you took to write your kind review. However, we regret to read that our service did not meet your expectations, as our goal is to make your stay memorable. We will address your concerns with the appropriate members of our team, for further improvements and we hope have the opportunity to host you again for a more positive experience. Kind Regards, Hotel Riu Palace TenerifeOnline Reputation Manager

2/10 – Forferdelig

Ben

Likte: Renhold
Likte ikke: Personale og service og romkomfort
Bodde her 1 natt i mai 2023

8/10 – Bra

Delroy og London

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Welcoming and helpful reception and catering staff. Clean and spacious room - lovely shower. Some days room attendant had to be reminded to replace soap and lotion.
Bodde her 7 netter i april 2023
Svar fra Riu Palace Tenerife Online Reputation Manager den 28. apr. 2023
Dear Delroy,We definitively have the best guests.Thank you very much for your fantastic ratings, on behalf of our lovely staff. It is very gratifying to read you enjoyed your holiday!Hoping to see you again.Loving Regards, Hotel Riu Palace TenerifeOnline Reputation Manager

8/10 – Bra

Stefano

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It’s a good hotel, probably IMHO the best one in the area. Big gardens, big pools, nice guests, it feels like in a resort. Staff is nice but the level of service is beyond poor. They do their best but apart from reception ( Jessica and Laura were great!! Thank you girls ) service in the restaurant is miserable ( also in the a la carte one) A part from that the hotel is very nice and I would recommend it
Bodde her 6 netter i april 2023
Svar fra Riu Palace Tenerife Online Reputation Manager den 26. apr. 2023
Dear Stefano,We cannot thank you enough for your outstanding feedback.We feel very lucky, since from all the hotels to choose from, you chose us for your stay.Thank you very much!And we hope we have the opportunity to host you again very soon.Caring Regards,Hotel Riu Palace TenerifeOnline Reputation Manager

10/10 – Utmerket

Julie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel with best position in Costa Adeje
We stayed in sea view room which had lovely views over gardens across to the sea. Pleasantly surprised at the variety and quality of the food. We were planning on eating out a few times but changed our minds. The speciality restaurants were both good. The quality of the evening entertainment was varied, some better than others. The ambiance in the theatre seating area could be improved with some table lighting. The pool area was great. We loved the adults only pool. Overall we would definately stay here again
Bodde her 8 netter i mars 2023
Svar fra Online Reputation Manager den 5. apr. 2023
Dear Julie,We sincerely appreciate your words,Reading a review like yours encourages us to continue on our way and looking forward to welcome you again in any of our facilities to offer you a wonderful experience among us.We look forward to seeing you, always.Yours faithfully,Hotel Riu Palace TenerifeOnline Reputation Manager

10/10 – Utmerket

Daniel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 9 netter i mars 2023

10/10 – Utmerket

MICHAEL

Likte: Renhold, personale og service og romkomfort
my only comment is -- no external light on the balcony
Bodde her 9 netter i januar 2023

10/10 – Utmerket

andrea

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bellissimo
Bodde her 7 netter i januar 2023

2/10 – Forferdelig

Charlotte

Reiste med en gruppe
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
a fuir le personnel est très désagréable ......

10/10 – Utmerket

Robert

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
An excellent hotel overall with very little to criticize

10/10 – Utmerket

Per

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i november 2022

8/10 – Bra

Claude

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i november 2022

10/10 – Utmerket

Dr. Adrienne Dione

Bodde her 3 netter i oktober 2022

8/10 – Bra

Seppo og Hollola

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ok
Bodde her 9 netter i oktober 2022

8/10 – Bra

Regula and Urs

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i september 2022

10/10 – Utmerket

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
7 day stay
Excellent hotel. Service very good. Will stay there again.
Bodde her 7 netter i september 2022

8/10 – Bra

Tonderai

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great first trip to Tenerife staying at the Riu Palace Tenerife
Bodde her 7 netter i august 2022

10/10 – Utmerket

Hanna

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2022

10/10 – Utmerket

LAURENT

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Très beau sejour a l hotel RIU palace. Superbe etablissement, les chambres sont tres bien et fideles aux descriptifs et photos. L exterieur est un tres bien entretenu et tres agreable. Bravo aux equipes de l hotel.
Bodde her 14 netter i juli 2022

10/10 – Utmerket

VIKTORIYA og MANALAPAN

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Food service staff
Bodde her 7 netter i juli 2022

8/10 – Bra

paulo sergio

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The location was amazing as well the view Lack of entertainment Service to far for 5 star hotel Employee they are like robots no engagement with client Food was amazing Just 3 restaurants No music at the pools Rooms the cleaning was rushing No details on the room Mattress is to hard Over all was nice
Bodde her 7 netter i juni 2022

10/10 – Utmerket

Fabienne

Reiste med en gruppe
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Magnifique séjour dans cet hôtel C est je top Personnel,chambre et nourriture Parfait
Bodde her 3 netter i juni 2022

10/10 – Utmerket

Eveline

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wir kommen gerne wieder
Wir haben uns sehr willkommen und wohl gefühlt. Das Personal war äusserst freundlich, das Zimmer modern und geräumig und die gesamte Anlage sehr gepflegt und sauber.
Bodde her 2 netter i mai 2022

10/10 – Utmerket

Maria

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Struttura molto bella, personale molto gentile, ottima la qualità e la varietà del cibo, unico piccolo inconveniente, la camera molto bella ma poco isolata si sentiva tutto quello che succedeva nel corridoio
Bodde her 7 netter i april 2022

10/10 – Utmerket

Mrs Sarah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing hotel with super grounds. Infinity adult pool overlooking beach was wonderful. Staff were extremely friendly. Would definitely return.
Bodde her 3 netter i april 2022

10/10 – Utmerket

Clemens

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i april 2022

10/10 – Utmerket

Peter

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great holiday at this hotel. Only issue is with sun beds being reserved by guests
Bodde her 10 netter i mars 2022

10/10 – Utmerket

Daniel

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect Holiday Hotel
Perfect Hotel for a relaxing holiday. Immaculately clean, fantastic food with very friendly and excellent service.
Bodde her 3 netter i april 2022

10/10 – Utmerket

Susanne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i mars 2022

10/10 – Utmerket

Ian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 21 netter i februar 2022

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing place to stay
We honestly couldn’t fault this hotel from beginning to end our stay was amazing. The staff are happy to work for their management and it shows in their attitude towards the guest. Nothing was to much for them. The room service was amazing the option to have fresh towels daily and a turn down service on the evening. Food was delicious with lots of areas to choose to sit. The view from general sitting areas was stunning. It was my husband’s birthday during the stay and we received a complimentary bottle of cava in the room which was a lovely surprise. The only negative was the charge for the safe in the room of €36 we declined but never felt our belongings were unsafe… could not understand this price. We never left the hotel for our 6 day stay we booked half board and the bar and lunch time food was reasonable priced also. It was also a perfect location to take pics of my home sewn wardrobe. The setting was stunning. Perfect winter getaway. Thank you
Bodde her 6 netter i februar 2022

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice stay
Really nice facilities and great location
Bodde her 5 netter i januar 2022

10/10 – Utmerket

Irene

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic staff
This is an excellent hotel in a great position leading out onto the coastal walkway. The staff were fantastic. I can’t fault it in any way.
Bodde her 9 netter i januar 2022

10/10 – Utmerket

Sigrid

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super Urlaub
Hotel ist sehr empfehlenswert.
Bodde her 9 netter i november 2021

10/10 – Utmerket

Gérard

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Très bon séjour
Séjour d'une semaine dans une grosse structure typique de Costa Adeje.5 étoiles locales. Bel hôtel idéalement situé ,très propre ,personnel adorable. .Chambre confortable avec vue mer latérale .Belle plage de sable noire en accès quasi direct .Plusieurs piscines chauffées , beau et grand jardin. Agréable et longue promenade en bord de mer accessible . Formule PDJ et repas du soir en buffets variés ,bons ,même si répétitifs. Location voiture sur place. Très peu de français,anglais et allemands majoritaires. Nous recommandons.
Bodde her 7 netter i november 2021

10/10 – Utmerket

Claudia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ein Traum direkt am Strand
Das Hotel ist ein Traum und man wird verwöhnt. Für alle, die sich vom Alltagsstress erholen und sich etwas Gutes tun möchten! Die Zimmer sind sehr geräumig und komfortabel. Die Anlage mit 3 verschiedenen Pools und direktem Zugang zum Strand ist zauberhaft. Das Essen ist köstlich, das reichhaltige Buffet ändert täglich und es hat für alle etwas Feines dabei. Wer sich hier beklagen will, tut dues auf allerhöchstem Niveau. Sehr empfehlenswert
Bodde her 2 netter i november 2021

10/10 – Utmerket

Sean

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Will be back stunning hotel
Gorgeous hotel. Friendly staff. Spacious room! Great location.
Bodde her 2 netter i oktober 2021