2/10 – Forferdelig
Scott
Reiste med partner
27. mai 2024
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful little village with great restaurants, cafes & shops, would recommend any of the other hotels or guesthouses.
The hotel itself is under funded, run down, poorly maintained and dirty. Some new staff we encountered were trying to help but did not receive support from existing and very rude / arrogant staff, especially on reception at check in.
Little to no interaction from management who just hung around watching the new staff flounder, offering no support or advice.
The rooms are out dated, the beds are small and uncomfortable, the only upside was a socket with USB charging ports. We were on the ground floor with a view of what could have been a nice patio area for the rooms however the door had been sealed off and the area left to become overgrown.
There is insufficient car parking especially if there is a wedding on. There are also no EV facilities which I find astounding in the current climate.
Walking through the grounds of the hotel to the spa looked ok but again lacked general upkeep, this could be a really nice experience given some investment.
We didn’t try the spa as from the outside of the sea world observation window it looked to be the same condition as the rest of the hotel, and quite frankly I didn’t want to part with £8 for the experience. I’ve never visited a spa hotel where it’s not included in the booking fee.
All in all a very disappointing experience for us, it would take some serious renovation and training for us to return.
Scott
Bodde her 2 netter i mai 2024